What does Commerce Gate do?
Commerce Gate checks proposed commerce actions against a merchant's policies and records the decision. Price, inventory, order, fulfillment, promotion, refund and return proposals can be evaluated through the MCP. Native controls cover the actions listed for each platform in the capability matrix.
Which business functions does Commerce Gate cover today?
Three function packs run on one gate. Merchandising: price changes checked against your margin floor, and promotion changes on Shopify and Adobe Commerce. Order ops: order acceptance on Walmart, Shopify, Adobe Commerce and Business Central, operator-confirmed ship and cancel on Walmart, and stock changes checked against your inventory floor. Finance ops: refunds checked against your refund policy today; payment release, vendor bank change, early-payment discount and credit-hold release are an unreleased source candidate that evaluates in Shadow Mode only and never moves money. Procurement is a SAP BTP side-by-side demo. Commerce Gate and Decionis CommerceAgent authorize and record; neither is a payment gateway, and neither processes payments, holds funds or moves money. The finance candidate authorizes an ERP's release decision and records evidence; it never initiates, holds, routes or settles a payment.
Does Commerce Gate execute actions?
Native controls can withhold Walmart acknowledgments, apply Shopify checkout controls or guard Business Central release and posting. On Walmart, ship, cancel and refund require operator confirmation. Price and stock proposals stay with the repricer or ERP. The published MCP evaluates and reads evidence; it never writes to a marketplace or ERP. A policy approval is not execution consent.
How does human approval work?
Where an action supports escalation, Commerce Gate routes it to a named approver using the configured verification flow. Approval applies to that pending request. The platform or operator still completes the action, and the action's result must be checked separately from its approval evidence.
What evidence does a decision provide?
Where the platform records a Decision Dossier, it can explain the decision and link to signed evidence. A proof packet helps review that record. Some observations, fallback outcomes and operator-confirmed actions have no dossier. Evidence that a policy check ran does not prove a price changed, an order shipped or a refund completed.
Is Decionis Commerce Gate a payment gateway?
No. Commerce Gate does not process payments, hold funds, move money or handle card data, and it is unrelated to payment providers with a similar name. It checks whether a price change, stock change, order, promotion, refund or return clears your policy and records decision evidence where supported. Payments stay with your marketplace or payment provider. The same boundary covers Decionis CommerceAgent, the AI agent that asks Commerce Gate first, and the finance candidate for payment release and vendor bank change: they authorize and record, and never move money.