Walmart Marketplace · Production

Hold the Walmart order you can't ship. Catch the price that's under cost after the fee.

Commerce Gate holds a Walmart Marketplace order acknowledgment that breaks your policy and checks each refund before your operator confirms it. Ship and cancel also wait for your operator. For prices and stock, Commerce Gate answers and your repricer or ERP sends the final change. Your seller permissions and each order's state limit what it can do.

  • Shadow Mode is free with no time limit
  • Orders keep moving if Commerce Gate is unavailable
  • Signed decision evidence where supported

Illustrative example, not a customer result

Proposed price change · Repricer

SKU DC-AFR-55 · $129 → $89

Walmart Marketplace · Margin Floor v2

HOLD
Net margin8.1%
Policy floor14%
Landed cost$81.79
Why this decision was madeThe $81.79 landed cost already includes the Walmart referral fee. At $89 the margin is 8.1%, below your 14% floor, so Commerce Gate holds the change. Your repricer keeps the current price because it honors the answer; Commerce Gate never changes the Walmart price.
INT-SH-81ed906d…20af386e5c9Signed dossier ✓

Which Walmart Marketplace actions can Commerce Gate control?

Commerce Gate's connector sends acknowledgments, and the ship, cancel and refund requests your operator confirms, to Walmart. Your repricer or ERP sends price and stock changes.

What it catches

The Walmart Marketplace mistakes you can catch.

Your ERP, repricer and agents keep doing the work. Commerce Gate decides, action by action, whether what they are about to do on Walmart Marketplace fits the policy you publish.

  • Your repricer drops a price under cost once the Walmart referral fee is counted
  • An order is acknowledged for stock your channels disagree about, then cancelled
  • Out-of-stock cancellations push your cancellation rate past Walmart's threshold
  • A refund request is larger than what the order has left to refund
  • A support tool refunds the same line twice, or more than anyone should approve alone

Questions and answers

Does Commerce Gate change Walmart prices or inventory?

No. Commerce Gate never writes Walmart prices and never reads or writes live Walmart inventory. Your repricer, ERP or agent sends the proposal and must honor the answer before publishing the change. A passed check does not prove Walmart accepted a write.

Does holding an acknowledgment pause Walmart deadlines?

No. Holding an acknowledgment is a Commerce Gate control, not an extension of Walmart's order deadlines. You still manage the order within Walmart's rules, so review held orders promptly.

How does human approval work?

Where an action can escalate, it goes to the approver you name, who confirms who they are through your approval flow. The approval covers that one request. Your platform or operator still completes the action, so check its result separately from the approval record.

What Commerce Gate reads on Walmart Marketplace, and what it may change.

You grant seller-scoped OAuth with order access (read and write) and pricing access (read only); no inventory access is requested. Commerce Gate uses it to read orders and send the actions your operator confirms. Your own tools act on price and stock answers; Commerce Gate never writes them to Walmart.

Orders

Commerce Gate reads incoming orders and can hold an acknowledgment. Ship, cancel and refund go out only when your operator confirms them, and a refund is first checked against your refund policy.

Prices

Your repricer or agent sends the proposed price and landed cost. Commerce Gate answers and never writes a Walmart price.

Inventory

Your ERP or agent sends the quantity it intends to publish. Commerce Gate answers and never reads or writes live Walmart inventory.

Fees

The Walmart referral fee comes from the schedule you keep on the Price Guard page, per SKU or product type, and is 15% when unset.

If Commerce Gate is unavailable

Order acknowledgments go through and the gap is recorded. Refunds up to a set fallback limit go ahead, and larger ones wait until Commerce Gate is back.

See what it would have stopped before you turn anything on.

In Shadow Mode your recent Walmart orders are checked against the starter policy, so you see which acknowledgments would have been held and why. Turn on enforcement and those acknowledgments are held for real. Price and stock checks stay answers your tools act on.

  1. Connect Walmart

    Approve seller-scoped OAuth. Commerce Gate starts reading orders in watch-only mode; nothing on Walmart changes.

  2. Review the 90-day order evaluation

    See which of your recent Walmart orders would have been held, why, and how much order value was reviewed. Past orders are not touched.

  3. Turn on acknowledgment enforcement

    Turn on one switch and orders that break policy are held before acknowledgment. Ship, cancel and refund still wait for your operator.

Your other platforms

The same rules on every platform you connect, and one Decision Ledger for the decisions each records.

Shopify

Production

No Shopify checkout below your margin floor. No discount code that stacks under it.

Shopify controls

Adobe Commerce

Private beta

Catch the cart price rule that sells below cost before the order is placed.

Adobe Commerce controls

See which Walmart orders Commerce Gate would have held in your last 90 days.

Connect in Shadow Mode and the 90-day order evaluation runs on its own. Nothing on Walmart changes, and past orders are not touched.